FaceTime Not Working on iPhone 14, 15? 11 Ways to Fix It (2024)

If FaceTime is not working on your iPhone 14, 15, Pro, or Max, it might be due to a mismatch in settings or an iOS problem. But there’s no need to be concerned. You can resolve this problem in a few minutes.

In this post, we’ll explain why Facetime isn’t working on your new iPhone and what you can do to fix it. We discovered more than ten solutions to this FaceTime problem. FaceTime not working on iPhones is a very regular problem that occurs when we upgrade our iPhone to the current iOS version. Each new update brings with it new bugs that must be fixed, but it causes a problem with FaceTime.

As we all know, Facetime is one of the best applications developed by Apple that provides free service to make video calls all over the world. However, there are times when it fails to make video calls to others. For example, you may be calling on an iPad, an iMac, or a MacBook and it is not working properly. When we call another individual, the video appears but the audio does not. So, without further ado, let us address this matter.

11 Solution to fix FaceTime not working on iPhone 14, 15or Pro Max

FaceTime Error
“FaceTime Unavailable” Turn on your mobile data or wifi to set up FaceTime.

Method 1: Disable FaceTime restriction applications on your iPhone.

Disabling restricted apps on your iPhone may lead to you being unable to utilize Facetime. Privacy/security features are essential for keeping your phone secure, however sometimes Content and Privacy limitations prohibit important apps, and it may be involved in FaceTime and cause video call errors. Here are the actions you may take to disable the restrictions feature.

  1. Go to the Settings.
FaceTime Not Working on iPhone

2. Scroll to the bottom and choose Screen time.

FaceTime Not Working on iPhone

3. Now, scroll down and choose “Content & Privacy Restrictions.”

FaceTime Not Working on iPhone

4. Choose “Allowed Apps.”

FaceTime Not Working on iPhone

5. Look for Facetime and see whether it is enabled. If this is a disable, then activate the toggle so that it may make calls.

FaceTime Not Working on iPhone

This setting is sometimes false. Now that you’ve changed the settings on your iPhone, you may reboot it to refresh the device and see if everything is operating properly.

Method 2: Turn on WiFi or Cellular Data

Sometimes we block internet access for FaceTime, which might cause FaceTime to stop operating on your phone. You may be unaware that there is an iPhone setting that allows you to disable internet usage for a certain app. Here’s how you can find out.

  1. First, navigate to the settings.
  2. Select “Cellular or Mobile Data.”
FaceTime Not Working on iPhone

3. Now, scroll down to find FaceTime.

4. Check to see if the toggle is turned on or off.

FaceTime Not Working on iPhone

5. If the toggle is turned off, enable it.

This solution will solve your problem and provide you with internet connectivity for Facetime. If it doesn’t work, try the techniques listed below.

Method 3: Install the most recent iOS version

Using outdated or old iSO software on your iPhone might cause FaceTime issues. It is always preferable to keep your phone updated with the latest available updates. Many glitches and severe issues may be resolved by updating the phone. Here’s how to accomplish it.

  1. First, navigate to the settings menu.
  2. To connect to the internet, turn on Data or Wifi.
  3. Scroll down to “General.”
  4. Select “Software Update,” and then check to see whether an update is available.
  5. Update “Download and Install
  6. It will take some time for the update to be installed and your device to be restarted.
FaceTime Not Working on iPhone

Once your device has been successfully updated, you may check to see if FaceTime has begun connecting calls.

Method 4: Verify your FaceTime settings

You may have accidentally blocked FaceTime calling from settings. Here’s how to make it work.

  1. Launch the Setting app.
  2. Scroll down and search for Facetime.
  3. Select Facetime.
  4. Confirm if the toggle is turned on or off. If it’s turned off, turn it back on.
  5. Check that your phone number or Apple ID is appropriately listed.

You may have entered the erroneous number or ID, so fix it and restart your iPhone 14, then verify it again.

Method 5: Reset Network settings

Sometimes networks make it difficult to use FaceTime. If your internet isn’t working correctly or you’re having other problems, you may reset all networks on your iPhone. This is how you do it.

  1. You must go to settings.
  2. Navigate to “General.”
  3. Scroll down to the bottom and choose “Transfer or Reset iPhone.”
  4. Now, press the “Reset” button.
  5. Select the second option, “Reset Network Settings.”
  6. Please enter your password.
FaceTime Not Working on iPhone

This is one of the nicest settings Apple has in its iPhones, allowing users to reset it at any moment. After you’ve changed it, restart your phone and test Facetime to see whether it’s functioning.

Method 6: Uninstall and Reinstall Sim Card

Many problems can be resolved by reinserting a SIM card; for example, we may not have correctly inserted our SIM card. And this is possible as a result of a lost network. Follow the steps to fix it.

  1. You must first switch off iPhone 14/15
  2. To remove the SIM card, use the SIM ejecting tool.
  3. Take out the SIM Card tray.
  4. Then check to see if it was correctly inserted.
  5. Reinstall your SIM card and turn on your iPhone.

Turn on your mobile data and use Facetime to see if the error is still functioning or not.

Method 7: Sign out and Sign in with Apple ID

This problem can be resolved by removing your Apple ID from Facetime. It is possible that your Apple ID is displaying an error while making calls; refreshing your account information and resetting your facetime login can resolve this problem. Follow the steps outlined below.

  1. First, go to “Settings.”
  2. Scroll down and search for the word “FaceTime.”
  3. Select “FaceTime.”
  4. Scroll down to find Apple ID.
  5. Tap on ID, then select “Sign Out.”
  6. Sign it back in using your ID and password after successfully logging out.
FaceTime Not Working on iPhone

Method 8: Check to see if Facetime is down

You may be seeing the message “FaceTime is not connecting.” This problem message is not coming from your iPhone 14/15, but rather from Apple’s servers. However, to determine if it is live or not, please see the instructions below.

You must look for Apple’s System Status website, which displays precise information regarding Apple’s whole service status. If it is green, the servers are operational; if it is red, you must wait for it to be resolved.

Related: How to Fix Last Line No longer Available on iPhone 14

Method 9: Check if Is FaceTime accessible in your region?

You may not be aware that Facetime is not available globally; in some places, Facetime is prohibited and cannot be used on an iPhone. If you are one of them, there is no need to panic; here is a solution: utilize a good VPN service to mask your original IP address; it will undoubtedly work.

Method 10: Setup Automatically  Date and Time

You must validate that your iPhone is set to use automatically date and time; if your time and date are incorrect, Facetime will fail. Calling someone requires the current time and date. Here’s how you can do it.

  1. First, navigate to Settings.
  2. Select “General” and then “Date & Time.”
  3. Check that the toggle for “Set Automatically” is turned on.

Reload FaceTime after making these changes. It will function perfectly.

Method 11: Get in touch with Apple Support.

Last but not least, call the genuine Apple Support service to address the FaceTime not working issue. Apple specialists can tell you exactly what is wrong with your iPhone and assist you in the appropriate direction. Apple makes it incredibly simple to connect to their team; all you have to do is download an app from the App Store and you’re ready to go. Here’s how it’s done.

  1. You must first open the “App Store.”
  2. Look for “Apple Support.”
  3. Choose the first choice, then press the “Get” button.
  4. Enter your passcode or FaceID.
  5. Chat with a real person after it has been downloaded.

You may notify Apple staff about your problem, and I am confident they will quickly repair it.

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Mukul is the Founder Of "Technogone" he has a very deep interest in all technology topics and games whatsoever. his passion, making ability make him stand apart from others.

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