Are you excited to dive into the captivating world of live-streaming, “Something Went Wrong” error when trying to log into Twitch? Well, fret not! We’ve got your back with this easy-to-follow guide. Whether you’re a gaming pro, a creative content creator, or simply a devoted viewer, we understand how frustrating it can be to encounter login hurdles.
In this article, we’ll walk you through each step to troubleshoot and fix the “Something Went Wrong” error, ensuring you can quickly regain access to your beloved Twitch account. With our user-friendly approach, you’ll be back to enjoying epic gaming sessions and cheering on your favorite streamers in no time!
Let’s embark on this adventure together as we unravel the mystery behind the log in issue. Get ready to conquer those technical challenges and embrace the seamless Twitch experience you deserve. Let’s do this! 😊🎮
Step-by-Step Guide to Fix Twitch Login: “Something Went Wrong”
Having trouble logging into Twitch and encountering the pesky “Something Went Wrong” error? Don’t worry, this step-by-step guide will help you resolve the login problem and regain access to your Twitch account.
Step 1: Check if Twitch’s Servers are Down
- Visit Twitch’s status page at https://status.twitch.com to check if their servers are experiencing any issues.
- If the servers are down, don’t panic! Twitch’s technical team is working to fix the problem and ensure a smooth broadcasting experience for all users.
- Be patient and wait for them to bring the servers back online. Your login issue should be resolved once the servers are operational again.
Step 2: Disable VPN or Proxy
If you are using a Virtual Private Network (VPN) or a proxy server, disable it and attempt to log in again. VPNs and proxies can sometimes cause login issues due to their configurations.
Also Read: 10 Best Live Streaming Software (Free)
Step 3: Check Date and Time Settings
Ensure that your computer’s date and time settings are accurate. Incorrect date and time settings can lead to issues with secure connections, including login problems.
- Click on the “Start” button or press the “Windows Key” on your keyboard to open the Start Menu.
- In the search bar, type “Date and Time” and then click on the “Date and Time Settings” option that appears in the search results. Alternatively, you can right-click on the date and time displayed in the bottom-right corner of the taskbar and select “Adjust date/time.”
- The “Date & Time” settings window will open. Here, you can see the current date, time, and time zone settings.
- If you want to change any of the settings, click on the “Change” button under the “Date and Time” section. This will allow you to set the date and time manually.
- To change the time zone, click on the “Change” button under the “Time Zone” section. A list of available time zones will be displayed, and you can select the appropriate one for your location.
- If you want Windows to automatically set the time based on your location, toggle on the “Set time automatically” option.
- Similarly, if you want Windows to automatically adjust for daylight saving time, toggle on the “Set time zone automatically” option.
- Once you’ve made the desired changes, click the “Sync now” button to synchronize the time with the time server.
- After making any adjustments, click “OK” to apply the changes and close the settings window.
Step 4: Reset Your Password
If clearing cache and cookies didn’t work, consider resetting your password. Use the “Forgot Password” option on the Twitch login page to reset your password and then try logging in with the new credentials.
- Go to the Twitch website: Open your web browser and navigate to the Twitch website at https://www.twitch.tv/.
- Click on “Log In“: In the top-right corner of the Twitch homepage, click on the “Log In” button.
- Click on “Trouble Logging In?”: Below the login fields, you’ll see a link labeled “Trouble logging in?”. Click on it.
- Enter your Username or Email: On the “Reset Password” page, enter the username or email associated with your Twitch account, and then click “Send Instructions.”
- Check your Email: Twitch will send you an email containing a link to reset your password. Go to your email inbox and look for the email from Twitch Support.
- Click on the Reset Password link: Open the email from Twitch Support and click on the link provided to reset your password.
- Create a New Password: You’ll be directed to a new page where you can enter your new password. Choose a strong and secure password, then click “Reset Password” or “Save Changes.”
- Log in with your New Password: After successfully resetting your password, go back to the Twitch website and log in using your username/email and the new password.
That’s it! You should now be able to access your Twitch account with the newly set password. Remember to keep your password secure and unique to protect your account from unauthorized access.
Step 5: Disable Ad-blockers
Ad-blockers can sometimes interfere with the login process. Temporarily disable any ad-blockers you have installed and see if it helps.
- Click on the three vertical dots in the top-right corner to open the menu.
- Hover over “More tools” in the dropdown menu.
- In the expanded sub-menu, if you see “Extensions,” click on it.
- Find your ad-blocker extension (commonly Adblock, Adblock Plus, uBlock Origin, etc.).
- Toggle off the switch next to the ad-blocker to disable it.
Step 6: Check Twitch Account Status
If none of the above steps work, there may be an issue with your Twitch account itself. Ensure that your Twitch account is in good standing and has not been suspended or banned.
- Visit the Twitch Channel: If a Twitch account is suspended, you will not be able to access the user’s channel or view any of their content. If you try to visit their channel, you may see a message indicating that the account has been suspended or is unavailable.
- Search for the Username: You can try searching for the user’s username on Twitch. If the account is suspended, it will not show up in the search results.
Step 7: Check your Internet Connection
- Prioritize your internet connection and ensure you are securely connected to the internet.
- Verify that your connection is stable and not experiencing any disruptions.
- If you suspect connectivity problems, briefly examine your network configuration or consider restarting your modem or router. This may resolve any issues affecting your Twitch login experience.
Step 8: Clear your Browser’s Cookies and Cache
- If the “Something Went Wrong” error persists, clear your browser’s cookies and cache. This helps reset your browser’s settings and may remove conflicting data causing the problem.
- Follow these steps to clear cookies and cache in popular browsers:
- Microsoft Edge: Click the three-dot menu in the upper-right corner, choose “Settings,” then select “Privacy, search, and services.” Under “Clear browsing data,” choose “Cookies and other site data” and “Cached images and files,” and finally, click “Clear Now.”
- Google Chrome: Click the three-dot menu, choose “Settings,” then select “Privacy and Security.” Under “Clear browsing data,” choose “Cookies and other site data” and “Cached images and files,” and click “Clear data.”
- Mozilla Firefox: Click the three-dot menu, choose “Settings,” then select “Privacy, search, and services.” Under “Clear browsing data,” choose “Cookies and other site data” and “Cached images and files,” and click “Clear.”
- Safari: Go to the “Safari” menu, click “Preferences,” choose the “Privacy” tab, click “Manage Website Data,” and select “Remove All.” Confirm your decision by clicking “Remove Now.”
After clearing cookies and cache, close and reopen your browser, then try logging in to Twitch again. This often resolves the “Something Went Wrong” problem and allows you to access your Twitch account smoothly.
Step 9: Try Logging in Using a Different Browser
- If the issue persists, try logging in using a different browser. For instance, if you usually use Chrome, give Firefox or Microsoft Edge a shot.
- Some browser configurations or extensions might interfere with Twitch’s login process, leading to the error.
- Using an alternative browser will help determine if the problem is isolated to your current browser or a more significant issue.
Step 10: Disable any Browser Extensions
- Sometimes, certain browser extensions or add-ons can conflict with Twitch’s login procedure.
- To rule out this possibility, disable any extensions or add-ons you have installed.
- Follow these steps to disable extensions in Microsoft Edge:
- Click the three-dot menu in the upper-right corner and select “Extensions.”
- Locate the extensions you’ve installed and temporarily deactivate them by turning off the switch next to each one.
- Close and reopen Edge, then go to the Twitch login screen to check if the problem persists.
Step 11: Contact Twitch Support
- If none of the above steps resolve the issue, don’t hesitate to reach out to Twitch Support for further assistance.
- Their professional team is ready to analyze the problem and provide specific help to address the login issue.
- Your Twitch experience is essential to them, and they’ll do their best to get you back to streaming and gaming smoothly.
Wrapping It Up
We all love Twitch for its fantastic live-streaming content, catering to gamers of all kinds. However, encountering the “Something Went Wrong” error while trying to log in can be frustrating. Luckily, by following these step-by-step troubleshooting steps, you can resolve the login problem and get back to enjoying Twitch hassle-free.
Remember, if you need additional help, Twitch Support is just a click away. Happy streaming!